Terms Of Use

OVERVIEW

This website is operated by Velora. Throughout the site, the terms “we,” “us,” and “our” refer to Velora. Velora provides this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By accessing our site or purchasing from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced here or available via hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.

Please read these Terms of Service carefully before accessing or using our website. By using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the store will also be subject to these Terms. You can review the most recent version of the Terms of Service on this page at any time. Velora reserves the right to update or modify any part of these Terms by posting updates or changes to our website. It is your responsibility to check this page periodically for updates. Continued use of the site following any changes constitutes acceptance of those changes.

Our online store is hosted on Shopify Inc., which provides the e-commerce platform enabling us to offer our products and services to you.


SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your region or have given consent for any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including, but not limited to, copyright laws). You must not transmit any malicious code, including viruses or worms. Breaching any of these Terms may result in the immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone, for any reason, at any time. You understand that your content (excluding credit card information) may be transferred unencrypted and may involve transmissions over various networks and changes to conform to technical requirements. Credit card details are always encrypted during network transfers. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without our express written permission.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We do not guarantee that the information provided on this site is accurate, complete, or current. The material is for general informational purposes only and should not be solely relied upon for decision-making. Historical information may be present on the site and is provided for reference only. We reserve the right to modify the site content at any time but are under no obligation to update it. You agree it is your responsibility to monitor any changes.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICING

Product prices are subject to change without notice. We reserve the right to modify or discontinue the Service or any part of it at any time without prior notice. We shall not be liable to you or any third party for any such modifications or discontinuation.

SECTION 5 – PRODUCTS OR SERVICES

Some products or services may be available exclusively online through our website. These items may have limited quantities and are subject to return or exchange according to our Return Policy. We strive to display product colors and images accurately, but we cannot guarantee your screen’s display will reflect the true colors. We reserve the right to limit sales to any person, region, or jurisdiction, and to discontinue any product at any time. We do not warrant that product quality will meet your expectations or that any errors in the Service will be corrected.

SECTION 6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to reject or limit orders placed with us. These limits may apply to orders made under the same customer account, payment method, or shipping address. If we make changes to an order, we may attempt to notify you via email or phone. You agree to provide complete and accurate account and purchase information and to promptly update your details as necessary for successful transactions.

For more details, refer to our Return Policy.

SECTION 7 – OPTIONAL TOOLS

We may offer access to third-party tools that we neither monitor nor control. You acknowledge that such tools are provided “as is” without warranties of any kind. Your use of any optional tools offered through the site is entirely at your own risk. Future features or services added to the site will also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

Our Service may contain content or links from third parties. We are not responsible for evaluating or guaranteeing the content or services of third parties and disclaim any liability related to such materials or websites. Please review third-party terms and policies before engaging in transactions.

SECTION 9 – USER COMMENTS, FEEDBACK, AND SUBMISSIONS

If you send us creative ideas, suggestions, or other content (whether or not we request it), you agree that we may use and edit that content without restriction or obligation to you. We are under no obligation to maintain any submission in confidence, pay compensation, or respond. You agree your submissions will not violate any rights, nor contain harmful or unlawful content. We are not responsible for comments made by users or third parties.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the website is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, there may be errors or omissions on the site relating to product descriptions, pricing, availability, etc. We reserve the right to correct any inaccuracies and update information at any time without prior notice. We are not obligated to update information unless required by law.

SECTION 12 – PROHIBITED USES

You may not use the site or its content for any unlawful or prohibited activities, including but not limited to:

  • Violating laws or regulations

  • Infringing on intellectual property

  • Harassing or discriminating against others

  • Spreading malware or viruses

  • Phishing or spamming

  • Engaging in fraudulent activities

We reserve the right to terminate your access for any such violations.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee uninterrupted or error-free service. Your use of the service is at your own risk. The services and products are provided “as is” and “as available,” without any warranties, express or implied. Velora and its affiliates shall not be liable for any damages arising from the use of our service or products, including indirect or consequential losses. In jurisdictions where such limitations are not allowed, our liability will be limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold Velora, its affiliates, and team harmless from any claims or demands, including legal fees, arising from your breach of these Terms or your violation of any law or third-party rights.

SECTION 15 – SEVERABILITY

If any provision of these Terms is deemed unenforceable, it will be severed without affecting the validity of the remaining provisions.

SECTION 16 – TERMINATION

These Terms remain effective unless terminated by you or us. You may terminate at any time by ceasing to use our site. We may terminate your access if you breach any provision, and you remain responsible for any outstanding amounts owed up to the termination date.

SECTION 17 – ENTIRE AGREEMENT

These Terms, along with our policies posted on the site, constitute the entire agreement between you and Velora. Any ambiguities will not be interpreted against the drafting party.

SECTION 18 – GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with the laws of Singapore.

SECTION 19 – CHANGES TO TERMS

You can review the most current version of these Terms at any time on this page. We reserve the right to update or modify them at our sole discretion by posting changes here. Continued use of the site constitutes acceptance of those changes.

SECTION 20 – CONTACT US

For any questions regarding these Terms, please contact us at hello@velorapod.com.